8760 IT Support™

K12 Tech’s 8760 IT Support™ embodies our relentless commitment: with 8,760 seconds in a year, we’re here to support, serve, and provide solutions every single one of them. We redefine IT support by setting the standard for excellence—breaking free from proprietary companies that bind you with inflated fees and restricted ownership.

Our 8760 IT Support™ offers true 24/7, 365-day coverage. We provide unlimited support through phone, video chat, and remote login. When onsite support is needed, a technician will be there promptly with "boots on the ground," no delays or excuses.

Comprehensive On-Site Assessments

Before committing to any project, we will conduct an in-person walkthrough and thorough assessment of your school’s buildings at no charge. This ensures the best practices for installation and integration of our hardware and tech solutions.

In-House Installation Teams

Our installation teams are exempt employees of K12 Tech, not subcontractors. This guarantees consistent quality, adherence to our standard operating procedures, and a seamless transfer of our organizational culture.

Seamless Integrations

We offer state-of-the-art solutions that include Cameras, Phones (and Service), PA/Bells/Intercom, Speakers, Vape Sensors, AI Incident Alerts, Emergency Lock-down, Active Shooter Identification, and full compliance with Alyssa’s Law. Our expertise ensures a seamless integration process that not only saves your district significant money but also provides a secure, supportive, and optimized learning environment.

Services

8760 IT Support™

  1. At K12 Tech, our 8760 IT Support™ reflects our unwavering dedication to educational institutions. With 8,760 hours in a year, we stand ready to assist every minute of the day. Unlike typical tech providers that bind you with inflated fees and restrictive contracts, we redefine IT support by prioritizing flexibility and transparency.

     

  2. Our service offers true 24/7, 365-day coverage, ensuring you have access to unlimited support via phone, video chat, and remote login. Should onsite assistance be necessary, our technicians respond promptly, ready to provide “boots on the ground” support. This level of commitment ensures that your educational environment remains uninterrupted, allowing educators and students to focus on what truly matters—teaching and learning.

Comprehensive On-Site Assessments

  1. Before any project begins, we conduct thorough on-site assessments at no cost to your school. This crucial step allows us to understand the unique needs and challenges of your environment, ensuring that we recommend the most effective and efficient technology solutions. By taking the time to walk through your facilities and engage with your staff, we gather invaluable insights that inform our recommendations, leading to tailored solutions that integrate seamlessly with your existing systems.

In-House Installation Teams

  1. Our installation teams are fully employed by K12 Tech, ensuring consistent quality and adherence to our high standards. Unlike many companies that rely on subcontractors, our exempt employees are ingrained with our organizational culture, promoting a seamless transfer of knowledge and values.

  2. This internal structure guarantees that every installation is executed with the utmost care and professionalism, minimizing disruptions and maximizing effectiveness.

Seamless Integrations

  1. K12 Tech specializes in providing state-of-the-art solutions that encompass Cameras, Phones and Service, PA/Bells/Intercom, Speakers, Vape Sensors, AI Incident Alerts, Emergency Lockdown Systems, and compliance with Alyssa’s Law. Our expertise lies in ensuring that these systems integrate seamlessly into your school’s infrastructure.

  2. We not only focus on the installation but also on enhancing your district’s operational efficiency and security. Our approach saves you significant costs by eliminating unnecessary upgrades and downtime, all while creating a safe, supportive, and optimized learning environment for students and educators alike.

  3. By choosing K12 Tech, you’re not just opting for a technology provider; you’re entering into a long-term partnership grounded in loyalty, service, and a shared commitment to the educational mission. Our holistic approach ensures that your technology infrastructure not only meets today’s demands but is also poised for future growth and enhancement, allowing your district to thrive in a secure environment.